Culligan of Marion

Culligan is amazing! Their products are excellent and they back everything they install and their customer service is beyond excellent!!! Whole new meaning to “Hey Culligan man!!!” Brian has always taken excellent care of us, and now Patrick is a great extension of their team! I really appreciate them!!😁 So very personable and VERY conscientious of their customers!

07/10/20 I am happy to report that Mark reached out to me about my situation. We had a nice discussion. We reached a resolution that both Mark and I feel is just and fair for both parties. I was frustrated with what occurred but Mark stepped up and rectified the issue. Although it was an unfortunate situation I am confident that I will have years of quality service.

Excellent experience, would certainly recommend them. The rental/lease is certainly the easy answer to go if you are having some water issues in your house. I appreciated the help to select the right unit and local feel to the transaction, along with a competitive rate. Install was very professional and the technician (John) was great and appreciate his attention to detail and care during installation. To go a little deeper, we had an old Kenmore unit in our house, as many do, that hit about 15 years and that's all you can expect. After a full cleaning it was simply not going to work anymore, the house water was tasting salty. Instead of updating of this unit, I was going to put in a new unit myself. I usually try DIY install and figure things out, after an hour of YouTube video's I thought 'let's see how much the rental is?'. Which would make all the install headache's disappear. I had a figure in my head that was my not to exceed amount per month, since I like numbers and was curious how close I could guess too. Well, it was slightly under that amount and was an upgraded energy efficient unit. Done deal, Mark worked in some extra perks like a month/month rental to avoid doing a multi-year contract. Which is a safe bet to take, and appreciated this small but nice perk. He is a pro too, who clearly takes pride in the operation and with helping customers. John, the tech installing the unit, arrived on-time and was very professional. The installation went fast and he was careful not to make a mess anywhere. He removed the old unit too, which certainly was helpful. Best of all, the water quality is a huge improvement!!