Excellent experience, would certainly recommend them. The rental/lease is certainly the easy answer to go if you are having some water issues in your house. I appreciated the help to select the right unit and local feel to the transaction, along with a competitive rate. Install was very professional and the technician (John) was great and appreciate his attention to detail and care during installation. To go a little deeper, we had an old Kenmore unit in our house, as many do, that hit about 15 years and that's all you can expect. After a full cleaning it was simply not going to work anymore, the house water was tasting salty. Instead of updating of this unit, I was going to put in a new unit myself. I usually try DIY install and figure things out, after an hour of YouTube video's I thought 'let's see how much the rental is?'. Which would make all the install headache's disappear. I had a figure in my head that was my not to exceed amount per month, since I like numbers and was curious how close I could guess too. Well, it was slightly under that amount and was an upgraded energy efficient unit. Done deal, Mark worked in some extra perks like a month/month rental to avoid doing a multi-year contract. Which is a safe bet to take, and appreciated this small but nice perk. He is a pro too, who clearly takes pride in the operation and with helping customers. John, the tech installing the unit, arrived on-time and was very professional. The installation went fast and he was careful not to make a mess anywhere. He removed the old unit too, which certainly was helpful. Best of all, the water quality is a huge improvement!!